- OTC Manage day to day OTC operations Billing and Invoicing billing support credit collections support customer queries and reconciliations Workday project setup from Salesforce notifications contract upload billing schedule creation document attachment amendment processing
- Manage billable transactions create finalize send the invoice
- Manage end to end customer billing and invoicing activities accurately and within agreed timelines
- Review contracts purchase orders rate cards billing schedules and supporting documents before invoice creation
- Set up and maintain customer projects contracts and billing schedules in Workday based on approved Salesforce notifications
- Create validate finalize and distribute invoices credit notes and debit notes in accordance with contractual terms and tax requirements
- Process contract amendments billing adjustments cancellations and rebills with complete supporting documentation and approvals
- Reconcile billed transactions to source data and investigate billing discrepancies missing information and system exceptions
- Respond promptly to customer and stakeholder billing queries coordinate with Sales Operations Collections and Finance to resolve issues
- Maintain accurate billing records and trackers and prepare billing status unbilled revenue exception and SLA reports
- Support period end activities by ensuring billing completeness timely cut off and resolution of outstanding billing items
- Follow SOPs and internal controls while meeting SLA TAT quality accuracy productivity and compliance requirements
- PTP Experience in Day to Day AP Acivities with required speed and accuracy across Invoice processing vendor queries invoice exception resolution Invoice reconciliation payment proposal generation payment vendor helpdesk vendor inquiries
- Employee inquiry resolution and Travel Expense
- Manage corporate credit cards Process corporate credit card requests
- Follow the documented procedures understanding of Client processes active team player with positive communication and documentation skills
- RTR Perform Day to Day RTR activities with required speed and accuracy across JE processing
- Bank Reconciliation Balance Sheet Account Reconciliation
- Fixed Asset Accounting Cycle Dep
- General Accounting Payroll Accounting Project Accounting Statutory and Regulatory Reporting Revenue Share Commissions Settlements