The Academic Counselor cum Office Administrator plays a dual role in managing day-to-day-office operations while acting as the primary point of contact for prospective and enrolled students. This role requires a balance of warm interpersonal communication for student guidance and strong organizational skills for administrative and record-keeping duties.

Key Responsibilities

- Inquiry Handling: Handle walk-in, telephonic, WhatsApp, and social media student/parent inquiries regarding courses, fees, and schedules.

- Outbound Outreach: Make follow-up calls to prospective leads, track conversion pipelines, and drive admissions.

- Student Support: Monitor student attendance, track academic progress, and collect feedback to ensure a positive learning experience.

- Onboarding: Assist students with admission , documentation, fee collection receipts.

- Facility & Resource Management: Coordinate tutor availability, maintain learning resources.

- Accounts & Coordination:



Assist with fee tracking, expense logs, and coordination with senior management or faculty.

Required Qualifications & Skills

- Education: 12 th pass (Preferrably Bachelor’s degree in any discipline from a recognized university)

- Communication Skills: Fluent in English and local languages, with strong verbal and written communication skills.

- Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with digital communication platforms (WhatsApp Business, email management).

- Attributes: Patient, approachable, organized, target-oriented, and capable of multi-tasking in a fast-paced academic workplace.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

- Internet reimbursement

Work Location: In person

📌 Academic Counselor cum Admin (Kowdiar)
🏢 Zentum Learning
📍 Kowdiar