811-CEC Team Leader-Inbound_Digital Banking Kotak 811 (Thane)

811-CEC Team Leader-Inbound_Digital Banking Kotak 811 (Thane)

05 Nov
|
Kotak Securities
|
Thane

05 Nov

Kotak Securities

Thane

The 811‑CEC Team Leader – Inbound will oversee a high‑performing team of 20 agents within Kotak Mahindra Bank's Digital Banking Kotak 811 Contact Centre. You will be responsible for driving service quality, maintaining performance trackers, handling escalated customer queries, and collaborating with cross‑functional teams to continuously improve the inbound digital banking experience.

📌 811-CEC Team Leader-Inbound_Digital Banking Kotak 811 (Thane)
🏢 Kotak Securities
📍 Thane

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