Roles & Responsibilities

- Assist with domestic and international flight reservations and ticket bookings.
- Check flight availability, compare fares, and prepare quotations for customers.
- Assist in flight ticket issuance under the guidance of senior team members.
- Handle ticket cancellations, reissuance, date changes, and refund procedures.
- Respond to customer enquiries through calls, emails, and WhatsApp.
- Coordinate with airlines, consolidators, and suppliers regarding booking-related queries.
- Assist in managing individual, corporate, and group flight bookings.
- Verify passenger details, including names, travel dates, routes, and other booking information.
- Maintain accurate booking records and prepare daily operational reports.
- Coordinate with the Sales and other internal departments to ensure smooth operations.
- Follow up on pending bookings, cancellations, and refund requests.
- Perform other ticketing-related duties as assigned by the Reporting Manager.

Skills & Qualifications





- Freshers are welcome to apply.
- Basic computer knowledge and working knowledge of MS Excel.
- Valuable verbal and written communication skills in English and Hindi.
- Strong interest in the travel and tourism industry.
- Willingness to learn GDS systems such as Amadeus, Galileo, or Sabre.
- Good coordination and customer-handling skills.
- Strong attention to detail and accuracy.
- Ability to work independently as well as in a team.
- Positive attitude and willingness to learn new processes.

Preferred Candidate Profile

- Candidates interested in building a career in the airline and travel industry.
- Candidates with basic knowledge of flight ticketing or GDS will have an added advantage.
- Training will be provided to suitable freshers.

Pay: ₹300,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Ticketing Executive (Mumbai)
🏢 DynamicHire Solutions
📍 Mumbai