Key Responsibilities:

- Welcome and greet guests warmly and professionally.
- Handle guest check-in and check-out procedures.
- Manage room allocations and guest registrations.
- Handle guest inquiries, requests, and complaints efficiently.
- Coordinate with housekeeping, reservations, and other departments.
- Maintain accurate guest records and front office reports.
- Handle telephone calls, emails, and guest communications.
- Ensure smooth front desk operations at all times.
- Assist guests with resort facilities, services, and local information.
- Maintain professional grooming and hospitality standards.

Requirements:

- Previous experience in a hotel or resort front office is preferred.
- Good communication and interpersonal skills.




- Basic computer knowledge and PMS experience preferred.
- Pleasant personality and professional appearance.
- Solid customer service and problem-solving skills.
- Ability to work in shifts.
- Freshers with good communication skills may also apply.

What We Offer:

- Attractive salary based on experience.
- Professional and friendly working environment.
- Opportunity to grow with a premium resort.

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

- Food provided
- Leave encashment
- Paid time off

Work Location: In person

📌 Front Office Assistant (Wayanad)
🏢 Olgaria
📍 Wayanad