Reports to: Head of English Assessment Operations, India Operations Centre (task managed by Head of Quality, Governance and Reporting)
Contract Type: Permanent
This role is responsible for leading and delivering change management activities across a portfolio of transformation programmes and projects within Assessment Operations. Working closely with senior leaders, programme sponsors, and stakeholders across global Assessment Operations teams, the postholder will develop and implement change strategies that enable successful adoption of new ways of working, processes, and systems, ensuring that intended business advantages are realised. The role requires strong stakeholder management and influencing skills to build alignment and...