Job Title: Client Relations Specialist – Dozti Location: Remote
Employment Type: Full-Time
Salary Range: : 20,000 up to 1 lakh, depending on experience
Working Hours: 6:00 PM- 4 A.M Indian Standard Time (9:00 AM- 6:00 PM Eastern Standard Time)

Dozti is a private holding company with interests across technology, infrastructure, consumer markets, and emerging industries. We support purpose-built brands, systems, and ventures designed to scale, endure, and serve generations. With a focus on structured innovation, long-term value creation, and inclusive progress, Dozti backs ideas that challenge convention and contribute to a more sustainable, resilient future.

As a Client Relations Specialist& Relationship Specialist, you will be responsible for engaging inbound leads, conducting discovery calls, presenting Dozti's services, and nurturing long-term client relationships. Your primary focus will be to understand the needs of interested prospects, guide them through our offerings, and provide a robust first impression that reflects Dozti's values and service excellence.
This role is ideal for someone who is people-oriented, comfortable speaking on the phone, and skilled at building trust quickly. You will act as the first point of contact for potential clients, ensuring they feel supported, informed, and confident in choosing Dozti.

Respond to inbound leads quickly and professionally through phone, email,



or scheduled discovery calls.
Conduct presentations that clearly explain Dozti's services, capabilities, and value propositions.
Understand client pain points, goals, and project requirements to recommend the most appropriate services.
Maintain accurate lead information, call notes, and updates in CRM software.
Assist in onboarding new clients by coordinating next steps, documentation, and handoffs to project teams.
Provide feedback to leadership regarding trends, client needs, and opportunities to improve our service experience.

1–3 years of experience in sales, customer service, or client-facing communication roles.

- Comfortable speaking on the phone throughout the day and handling multiple inbound inquiries.
- Experience with CRM tools (HubSpot, Zoho, Salesforce, or similar platforms).
- Experience handling inbound sales for consulting, design, or service-based companies.

Experience in customer retention and account nurturing.

Competitive compensation and potential for contract extension based on performance.
Flexible, remote work environment with ongoing training and development.
Exposure to Dozti's long-term vision, brand-building efforts, and enterprise-level growth initiatives.

Please send your resume and a brief note highlighting your experience with inbound sales and client relationship development to [HIDDEN TEXT]

📌 Remote - Customer Service Representative (Full Time) (India)
🏢 Dozti
📍 India