ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

ElevenAPI gives developers access to our leading AI audio foundational models.

AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

Everything we do should match the quality of our AI models.

We prioritize your talent, not your location.

You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.

Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

ElevenLabs proactively supports professional development through an annual discretionary stipend.

Social travel: If you're not located near one of our main hubs, we offer a monthly co-working stipend.

This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform.



You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment.

7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India

- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Self-motivated and able to work independently in a remote or distributed team setting

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

📌 Technical Account Manager - Fully Remote (India)
🏢 Eleven Labs
📍 India