Service Management Coordinator (Gurugram)

Service Management Coordinator (Gurugram)

06 Nov
|
1Lattice
|
Gurugram

06 Nov

1Lattice

Gurugram

1Lattice™ is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights.

The primary role of this position is to project manage 1Lattice projects.

As an Associate Manager, you will be required to lead the project management end to end. Associate Managers typically lead 1-2 projects at a time within the Industrial Goods & Services (IGS) practice.

Project management

Ownership of entire project report and output

Ownership of analysis on Excel and be comfortable with handling data to derive meaningful insights

Managing entire project life cycle scoping, problem structuring / hypotheses definition, research analysis, presentation storyboarding, delivery communication, project closure, knowledge management

Work collaboratively with 1Lattice Analysts, Research Associates and cross-functional data science and technology teams

be flexible to deal with ambiguous and dynamic environment, morph as required





Innovate on frameworks / tools and help record learnings to expand 1Lattice knowledge base

Be updated with the current trends in the Industrial Goods & Services industry and continuously track market developments, competitive landscape, and emerging themes

Leverage AI tools and demonstrate AI readiness to improve research quality, productivity, and project delivery efficiency

Minimum 3+ years of research / consulting, advisory or market research experience

Prior work in relevant fields like management consulting, business research, market research, equity research, or other similar backgrounds

Prior experience covering Industrial Goods & Services sectors such as industrial manufacturing, capital goods, engineering services, industrial automation, logistics, chemicals, or related industries would be preferred

Robust research skills and past experience in research

Strong understanding of the Industrial Goods & Services industry, including key market trends, competitive dynamics, and value chains

Analytical ability to derive patterns from data and push for insights

Proficiency in Microsoft Excel and PowerPoint is a must - very critical for this role

Strong client management and presentation skills

Demonstrated AI readiness with the ability to leverage AI-powered tools to enhance research, analysis, and project delivery

📌 Service Management Coordinator (Gurugram)
🏢 1Lattice
📍 Gurugram

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