As a Customer Quality Lead – Quality Control Analyst here at Honeywell, you will play a critical role in providing advanced engineering support and driving process improvement initiatives to optimize operations and enhance efficiency. You will collaborate with cross-functional teams to develop and implement cutting-edge solutions that improve product quality, reduce costs, and ensure compliance with industry standards.

You will report directly to our Technical Services Leader, and you'll work out of our Gurgaon, India location on a Hybrid work schedule.

In this role, you will impact on the success of CX operations by managing complex engineering challenges, leading continuous improvement projects, and supporting the delivery of high-quality solutions that meet customer and business needs.

At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Analyze data to identify opportunities for improvements, failure trends, and root causes.

Identify and drive implementation of Kaizens to optimize operational processes.

Collaborate with cross-functional teams to streamline processes and enhance the overall customer experience.





Bachelor's degree from an accredited institution in a technical discipline or related field.

Minimum 2-3 years of experience in process improvement or related roles.

Fundamental knowledge of electronics manufacturing, assembly & troubleshooting process.

Working Experience and proficient in handling ERP Tools such as SAP, Oracle etc.

Proficient in handling GenAI and Power BI Tools.

Proficient in carrying out troubleshooting and programming of electronic security products.

Master's degree in engineering/ project management

Professional experience in Customer Experience, Quality, Technical Support functions.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

📌 Quality Control Lab Analyst (India)
🏢 Honeywell Technology Solutions Lab
📍 India