Role Overview: As a Developer Experience Engineer, you will play a critical role in improving the efficiency and effectiveness of our software Engineering community, establishing, and developing culture, processes, and standards around engineering excellence. You will be responsible for ensuring that the platforms being purchased/built/maintained are fit for purpose and easy for our product engineering teams to use/adopt.

Developer Experience Platforms is part of the Enterprise Platform (EP) group and is responsible for supporting and running our standard platforms efficiently and effectively. You will collaborate closely with other functions within EP (Application SRE, Quality Engineering and Developer Experience) to provide robust, integrated and best-in-class solutions for our product engineering teams. And build strong working relationships with the software engineering community across Broadridge.

Building Developer-Centric Culture: Streamline development workflows, implement best practices, and remove bottlenecks to optimize the developer's journey from code creation to deployment.

- Tools and Infrastructure Management: Evaluate, select, and manage tools, frameworks, and infrastructure that empower developers to build, test, and deploy software efficiently.
- Training and Development: Implement training programs, mentorship initiatives, and knowledge-sharing platforms to upskill developers and foster growth opportunities.
- Continuous Feedback Loop: Establish mechanisms for continuous feedback collection from developers to identify pain points, gather insights,



and drive continuous improvement in developer experience.
- Community Building: Foster a sense of community among developers through meetups, hackathons, tech talks, and other initiatives that promote knowledge-sharing and networking.
- Monitoring and Metrics: Define key performance indicators (KPIs) and metrics to measure developer satisfaction, productivity, and engagement, and use data-driven insights to drive improvements.
- Embedding AI: Leveraging AI and AI-based tools to improve the Efficiency and Effectiveness of developers, and enhancing productivity across the SDLC
- Vendor Management: Manage relationships with external vendors, tool providers, and service partners to ensure alignment with developer experience objectives and standards.
- Stay Current with Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in developer experience to stay innovative and competitive.
- Build, develop and maintain an IDP to ensure that tools, processes, standards, patterns and practices are discoverable and available for our software engineering community.
- Bachelor's degree in Computer Science, Information Technology, Software Engineering,



or a related field.
- 3+ years of experience in Software Engineering
- A solid foundation in software development and experience in coding, testing, and deploying applications is essential to understand developers' challenges and requirements.
- Ability to formulate a clear developer experience strategy aligned with business goals and industry best practices, with a focus on continuous improvement and innovation.
- Proven ability to collaborate with diverse stakeholders, build consensus, and influence decision-making processes to drive developer experience improvements.
- User Experience (UX) Design: Understanding of UX principles and methodologies to design intuitive and user-friendly developer tools, interfaces, and processes.
- Data-Driven Decision-Making: Proficiency in using data and metrics to track developer satisfaction, identify trends, and make informed decisions to enhance developer experience.
- Agile and DevOps Practices: Familiarity with Agile methodologies, DevOps practices, and CI/CD pipelines to streamline development workflows and improve developer productivity.
- Experience in managing relationships with third-party vendors, tool providers, and service partners to evaluate, select, and integrate tools that enhance developer experience.
- Commitment to staying updated on industry trends, emerging technologies, and best practices related to developer experience to drive innovation and excellence.
- Fluency in English is essential

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