Upsun is the software factory for AI-human workflows. It is built for today's hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. Predictable performance, even at scale
Cloning, configuration, and provisioning in seconds
AI-ready features that plug directly into your stack

Our core belief is that software should power brighter solutions and greater innovation.
Upsunners are a remote, global workforce, and we thrive in a multicultural team. Our team spans the globe and the experience spectrum.

Impact of a Senior Site Reliability Engineer

As a Senior Site Reliability Engineer at Upsun, you will lead the evolution of our cloud application platform from traditional cloud operations into a proactive, automation-driven SRE model. You will own critical engineering workstreams that enhance system reliability, scalability, and operational efficiency across multi-cloud environments. Partnering closely with engineering, product, and platform teams, you will embed reliability and performance into every stage of the software delivery lifecycle. Architect and elevate system monitoring, alerting, and logging using Prometheus, Grafana, and ELK Stack, establishing actionable SLIs/SLOs aligned with core business metrics.
Eliminate operational toil by designing and implementing resilient, automated solutions using IaC tools like Terraform and Ansible across AWS, GCP, and Azure.
Optimize pipeline architectures for fast, secure, and zero-downtime releases, ensuring infrastructure resilience during high-volume deployment cycles.
Guide high-priority incident triage, drive blameless post-mortem analysis, and implement preventative measures to continuously improve system resiliency.




Partner with product and software engineering teams to incorporate SRE best practices into product roadmaps.
Proactively identify performance bottlenecks and evaluate emerging technologies (e.g., eBPF, container orchestration) to optimize platform stability and performance.
Follow a 4-week rotation balancing engineering and operations to focus on reliability, automation, and scalability through hands-on troubleshooting and engineering innovation.

Senior SRE & Cloud Expertise: 5+ years of experience in Site Reliability Engineering, Cloud Operations, or DevOps, with proven experience owning reliability for production platforms at scale.
Software Engineering & Tooling: Strong proficiency in Go or Python to build custom automation tools, custom controllers, or SRE platform components (beyond basic shell scripting).
Deep Linux Internals Proficiency: Advanced hands-on knowledge of Linux operating system internals, kernel parameters, networking protocols, performance profiling, and system troubleshooting.
Infrastructure as Code & Cloud Platforms: Deep expertise with cloud providers (AWS, GCP, Azure, or Openstack) with custom tooling built around cloud SDKs, and declarative infrastructure tools (e.g., Autonomous Ownership & Systems Thinking: Proven ability to anticipate operational risks, make architectural trade-offs, and lead technical infrastructure initiatives with minimal guidance.
Collaborative Communication:



Outstanding cross-functional communication skills with a track record of building alignment, and fostering an inclusive engineering culture.

Bonus

Experience with custom-built orchestration, edge, storage, and operational tooling in a dynamic environment.
Experience with Docker and production Kubernetes cluster management or containerized deployment architectures.
Familiarity with Platform-as-a-Service (PaaS) architectures or developer-facing cloud platforms.

At Upsun, work from home isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. This role includes on-call hours : Weekend shift included in the one-week of on-call.

You can expect 4 interviews on Google Meet to follow the order below. 45 Minutes with Talent Acquisition
#A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp .
An Award-Winning Workplace - We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women.
A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.
Flexible PTO
Professional development budget
Office equipment budget
Inclusive parental leave
Remote work travel program

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

📌 Senior Site Reliability Engineer Senior Devops Engineer - AWS (Bengaluru)
🏢 upsun (formerly platform.sh)
📍 Bengaluru