06 Nov
|
Cognizant
|
Ahmedabad
06 Nov
Cognizant
Ahmedabad
Role & responsibilities
Obtain consumer / provider information by listening to telephone calls/ text & messages
Determine eligibility by comparing consumer / provider information to requirements
Adhere to policies by entering client information, confirming pricing
Meet the required target and quality metrics.
Work effectively with other teams
Skillset
Good Listening skills
Able to understand US accent
Possesses positive comprehension and analytical skills
Team player , who is driven and self-motivated
Possesses Data Entry Skills
Is an efficient multi-tasker
Relevant experience from customer service is an added advantage
Excellent communication skills
Possesses basic knowledge on the US culture
📌 Non voice process (Ahmedabad)
🏢 Cognizant
📍 Ahmedabad