Sr Professional Services Engineer (Mumbai)

Sr Professional Services Engineer (Mumbai)

06 Nov
|
Palo Alto Networks
|
Mumbai

06 Nov

Palo Alto Networks

Mumbai

Job Summary

As a Senior Professional Services Consultant, you will be a key member of the Network Security Professional Services team, focusing on the design, deployment, and delivery of our Next-Generation security solutions. You will serve as a technical contributor on complex customer engagements, providing expert guidance to secure customer environments. This hands-on role requires you to solve intricate problems, partner directly with customer technical teams, and lead projects to successful completion.

Key Responsibilities

- Design and build custom security policies and application signatures tailored to unique customer environments.
- Act as a trusted advisor, consulting with customers on security best practices and methodologies.
- Analyze security logs and events to provide threat analysis reports and strategic recommendations.
- Proactively collaborate with the Technical Assistance Center to diagnose and resolve escalated technical cases.
- Maintain and optimize implemented solutions, providing guidance on code upgrades and current technology adoption.
- Partner with the sales account team to develop technical strategies that align with customer business needs.
- Ensure the successful completion of large-scale customer projects, including design, documentation, and knowledge transfer.




- Travel to customer sites (25-50%) for meetings and hands-on deployment of engagements.

Required Qualifications

- Minimum of 10 years of relevant industry experience.
- Minimum of 5 years of hands-on experience with firewall and IDS/IPS solutions in large-scale environments.
- Bachelors Degree in Computer Science, MIS, or equivalent education, training, or experience.
- Extensive knowledge of diverse security threats, internet protocols, and applications.
- Demonstrated project leadership skills with experience leading technical design meetings.

Preferred Qualifications

- Holds current, industry-leading cybersecurity certifications (e.g., PCNSE, CISSP).
- Excellent written and verbal communication skills, with proficiency in creating detailed technical documentation.
- Experience leveraging tools such as scripts, Excel, or third-party applications to manage and execute migrations.
- Proven ability to work proactively and collaboratively with internal teams to resolve complex issues.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Professional Services Engineer (Mumbai)
🏢 Palo Alto Networks
📍 Mumbai

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