Full-time 2- 5 Years of Experience

Job Overview:
A Gold Jewellery Sales Executive is responsible for assisting customers in selecting and purchasing gold jewellery while delivering excellent customer service. The role involves product presentation, explaining jewellery designs and purity, handling sales transactions, and maintaining customer relationships.

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Responsibilities

- 1. Sales Generation:
- - Assist customers in selecting gold and diamond jewellery based on their preferences, occasions, and budget.
- - Promote gold and diamond collections, new arrivals, bridal jewellery, and customized designs to achieve sales targets.
- - Explain gold purity (22K/18K), diamond quality (cut, color, clarity, carat), certifications, and craftsmanship details.
- 2. Customer Relationship Management:
- - Build strong, long-term relationships with customers to encourage repeat purchases and referrals.
- - Handle customer queries and resolve concerns related to gold and diamond jewellery purchases.
- - Follow up with customers after purchase to ensure satisfaction and future engagement.
- 3. Store Operations:
- - Maintain a clean, organized, and attractive display of gold and diamond jewellery.
- - Ensure accurate billing, certification handling, and proper documentation of all transactions.
- - Support inventory management, stock handling, tagging, replenishment, and visual merchandising.
- 4. Market and Product Knowledge:
- - Stay updated on gold rates, diamond market trends, new designs, and industry standards.
- - Educate customers on jewellery care, buy-back/exchange policies, repairs, and custom orders.
- - Monitor competitor collections and pricing to remain competitive.
- 5. Promotions and Marketing:
- - Actively participate in exhibitions,



festive sales, promotions, and customer outreach programs.
- - Collect customer feedback and suggest improvements in designs, pricing, and marketing strategies.
- 6. Team Collaboration:
- - Work closely with the Store Manager and team members to achieve sales and service targets.
- - Share customer insights, market trends, and sales feedback to support product planning and promotions.
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- Key Skills and Qualifications:
- - Education: Minimum of a High School Diploma; a Bachelor s degree in Business, Marketing, or a related field is an advantage.
- - Experience: 2-5 years of gold sales experience required; experience in gold and diamond jewellery sales is preferred.
- - Communication: Excellent verbal and interpersonal skills to clearly explain product value and certifications.
- - Sales Skills: Proven ability to meet or exceed sales targets in a high-value retail environment.
- - Customer Service: Robust customer-centric approach with effective problem-solving skills.
- - Attention to Detail: Sound knowledge of gold purity, diamond grading, and jewellery presentation standards.
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- Working Hours:
- - 10 hours per day
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- Benefits:
- - Provident Fund
- - Paid Leave
- - Daily Snack
- - Yearly Bonus
- - Health Insurance
- - Career growth and professional training opportunities
- - Supportive and friendly work environment
- - Best Incentives
- - Overtime Compensation
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- Compensation:
- - 3 LPA to 5 LPA plus performance-based incentives

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Gold Sales Executive (Hyderabad)
🏢 Krishna Jewellers - Pearls And Gems
📍 Hyderabad