06 Nov
|
Platinus Technologies
|
Indore
06 Nov
Platinus Technologies
Indore
- Tech Support JOB
- Should have Good Communication Skills
- Night Shift
- Looking for who are staying in Hyderabad only.
Roles and Responsibility
- Provide timely and effective technical support to customers viaphone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implementsolutions for customer requests and problems.
- Develop and maintain comprehensive knowledge of our products andservices.
- Create and maintain documentation of support cases andresolutions.
- Participate in training and development programs to enhancetechnical skills and knowledge.
Job Requirements
- Strong technical skills and knowledge of software applicationsand systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize taskseffectively.
- Robust analytical and troubleshooting skills.
- Experience with customer support tools and technologies.
- Ability to collaborate with cross-functional teams to achievecommon goals.
📌 Tech Support professional (Indore)
🏢 Platinus Technologies
📍 Indore