? We're Hiring: Executive – Case & Communications Management! ?

Job Overview

We are looking for a detail-oriented and disciplined Executive to manage daily operational activities, customer communications and case documentation.

Roles & Responsibilities

- Handle emails and respond to queries as per SOP.

- Manage Whats App queries and customer communications.

- Handle customer onboarding calls.

- Process IVR data, transcripts and callbacks.

- Update and maintain case records.

- Manage documentation, data entry and reports.

- Ensure accuracy and timely completion of assigned tasks.

- Coordinate with internal teams for smooth case handling.

Required Skills

- Valuable written and verbal communication.

- Basic MS Excel knowledge.

- Email and customer query handling.

- Documentation and data management.

- Attention to detail.

- Ability to follow SOPs.

- Time management and multitasking.

Eligibility

- Graduate in any discipline.

- 0–2 years of experience.

- Freshers can also apply.

- Must be comfortable working from the Mumbai office.

Eager to make a difference? ? Apply now to become part of our growing team!

📌 Executive – Case & Communications Management (India)
🏢 Tap Growth ai
📍 India