Company Description The Woods Retreat is a luxury resort located in the midst of serene pine forests in Lansdowne, Uttarakhand, India. The property offers guests a tranquil, nature-rich environment with premium facilities and attentive service. Team members at The Woods Retreat contribute to a guest experience focused on comfort, relaxation, and personalized hospitality. Working at the resort provides an opportunity to be part of a qualified hospitality team in a scenic hill-station setting. Role Description This is a full-time, on-site Front Office Executive role based at The Woods Retreat in Uttarakhand, India. The Front Office Executive is responsible for greeting guests, managing check-in and check-out procedures, handling reservations and inquiries, and coordinating with housekeeping and other departments to ensure smooth operations. Daily tasks include responding to phone calls and emails, maintaining guest records, processing payments, and resolving guest requests or issues in a timely and courteous manner. The role also involves maintaining a well-organized reception area, providing accurate information about resort services and local attractions,



and upholding high standards of professionalism and customer service. Qualifications
• Strong customer service and front office skills, including experience with guest-facing roles and basic reception procedures.
• Excellent communication and interpersonal skills to interact effectively with guests, colleagues, and external partners.
• Proficiency in receptionist duties such as handling calls, managing reservations, and maintaining visitor logs.
• Ability to manage front office operations, including check-in/check-out, billing, and coordination with other departments.
• Prior experience in hospitality, hotel front desk, or a similar service-oriented environment is preferred.
• Comfort with using computers, reservation systems, and basic office software.
• Strong organizational skills, attention to detail, and ability to handle multiple tasks in a fast-paced setting.
• Flexible to work shifts, weekends, and holidays as required by resort operations.
• Diploma or degree in Hospitality Management, Hotel Administration, or a related field is an advantage.

📌 Front Office Executive (India)
🏢 The Woods Retreat
📍 India