Position: Sr. IT Executive

Responsibilities:

- Configuring retail systems with the POS software and other hardware and software infrastructure
- Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports
- Receiving, logging and managing calls from internal staff and vendors via telephone and email
- Installing and configuring computer hardware, software, networks, printers and scanners
- Monitoring and maintaining CCTVs, computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing 24x7 availability of critical solutions across the company
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Maintaining backup of all systems across the company
- Maintaining records of software licenses

Candidate Qualifications & Skill Requirements:

- Knowledge of any of the following— O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP —is mandatory.
- Bachelor's degree with 2-4 years of experience.
- Expertise in SQL Queries and maintaining database
- Understanding of Microsoft Office configuration
- Expertise in technical support (over the phone or face to face)
- Positive knowledge required in computer hardware, setting up network




- Knowledge of POS systems is an advantage

Job Location: Head Office – Lower Parel, Mumbai

Reporting Manager: IT Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand.

The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Type: Full-time

Pay: ₹350,000.00 - ₹450,000.00 per year

Benefits

- Health insurance
- Provident Fund

Application Question(s):
- Which POS system are you familiar with?
- What is your current CTC?
- What is your Expected CTC?
- What is your Notice Period?
- Are you available to join immediately?

Experience:
- Retail POS: 1 year (Required)
- IT: 2 years (Preferred)

Work Location: In person

📌 Sr. IT Executive (Mumbai)
🏢 Burgundy Brand Collective
📍 Mumbai