Responsibilities

- Analyzing client business needs and translating them into Salesforce Service Cloud DevOps requirements
- Managing assigned workstreams across release planning, deployment support, and configuration changes
- Supporting Salesforce administration, Lightning updates, and Service Cloud enhancements across client environments
- Coordinating source control, versioning, and build automation activities using DevOps tools and pipelines
- Troubleshooting release issues, deployment errors, and workplace inconsistencies through structured problem solving
- Interpreting data from development and release activities to inform recommendations and next steps
- Documenting implementation approaches, technical decisions, and operating procedures for project teams
- Reviewing work prepared by junior team members and providing guidance on task execution and deliverable preparation
- Building client relationships by responding to delivery questions and adapting to changing priorities across engagements
- Applying knowledge of Salesforce architecture, enterprise integration, and technology implementation to support service delivery

What You Must Have

- At least a Bachelor's degree
- At least 4 years of experience




- Oral and written proficiency in English required

What Sets You Apart

- Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
- At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
- Applying Salesforce DevOps tools across Service Cloud implementations
- Integrating release pipelines, testing, and deployment automation
- Interpreting client needs and translating them into technical solutions
- Mentoring junior team members through complex delivery work

Role: IT & Information Security - Other, Industry Type: IT Services & Consulting, Department: IT & Information Security, Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Ci/CdJenkinsBitbucketVisual Studio CodeBranch creation Git branching strategies

📌 Salesforce DevOps Engineer (Hyderabad)
🏢 PwC
📍 Hyderabad