Job Title: Service Manager

Location:
Lucknow

Experience:
4-7 years Industry Preference: : EV / Automobile / Commercial Vehicles / Service Operations Job Summary: We are seeking an experienced and dynamic Service Manager to oversee the maintenance, inspection, and readiness of repo electric auto-rickshaws across. This role is crucial for ensuring the refurbished repo fleet is operational, compliant, and ready for deployment or resale.

Key Responsibilities
Repo Vehicle Management:
• Assume comprehensive ownership of all repossessed electric rickshaws within the assigned regional territories.
• Supervise technical inspections, fault diagnostics, and necessary repairs to guarantee the operational readiness of the fleet.
• Maintain rigorous and precise documentation regarding the technical health and maintenance history of each unit. City-Level Service Coordination:
• Interface with regional service partners and technicians to facilitate productive repair workflows.
• Directly monitor and optimize the turnaround cycle for vehicle refurbishing and maintenance services.
• Implement standardized quality protocols across all operational cities to ensure consistency. Spare Parts & Inventory:
• Manage the availability and effective deployment of spare parts inventory.
• Analyze consumption patterns and maintain optimal stock levels tailored to city-specific needs.



Vendor & Workshop Management:
• Cultivate and sustain strategic relationships with regional garages and service providers.
• Negotiate commercial terms, ensure adherence to service level agreements, and audit output quality. Team Leadership & MIS:
• Guide and mentor field personnel or coordinators to enhance operational performance.
• Ensure the maintenance of exhaustive MIS reports detailing asset status, expenditure, and repair timelines. Compliance & Quality Checks:
• Validate that every repossessed unit adheres to corporate and regulatory benchmarks prior to deployment.
• Perform periodic and unscheduled quality audits across various geographic locations. Candidate Profile:
• Professional credentials in Automobile, Mechanical Engineering, or a parallel technical discipline.
• Possess 4 to 7 years of functional expertise in service operations, with a focus on EV or 3W sectors.
• Prior experience in repossessed asset management or vehicle refurbishment processes is highly desirable.
• Demonstrated proficiency in vendor relations and commercial negotiation.
• Willingness to commit to frequent multi-city travel as part of operational requirements.
• Functional knowledge of EV architecture, battery systems, and fundamental electrical diagnostics.

📌 Service Manager (Agra)
🏢 People at Turno
📍 Agra