Summary

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Key Responsibilities

1 to 2years of experience in Technical Production

Minimum 1-year experience in handling Audio / Video devices to manage event production

Excellent communication skills, with neutral accent

Excellent written communication skills with email etiquette

Fundamental Technical know-how on system trouble shooting

Ready to learn new technologies

Technical Experience

Should be able coordinate and supervise all aspects of a production event, from the creative to the administrative

Should be able to oversee and take care of all elements of pre-production, production, and post-production work

Technologist to identify,



investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group

Technologists respond to the Customer queries predominantly through Voice Interaction and through email, chat.

Additional Skills

Unified Communication and Collaboration Operations

Unified Communication and Collaboration Implementation

Positive to have Video Conferencing infrastructure knowledge/experience

Professional Attributes

Excellent verbal and written communication skills

Customer handling skills and good interpersonal skills

Ability to take complete ownership of the tasks

High level of initiative and innovative ideas

Positive Attitude towards work

Ability to work as Team

Work independently with minimal assistance

Additional Information

- Any degree 15 years of Full-time education

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru