Role & Responsibilities
Monitor customer outstanding balances, credit limits, payment due dates, and ageing reports.
Drive timely collection of payments from customers through regular calls, emails, follow-ups, and customer visits.
Handle overdue accounts confidently and negotiate with customers to secure firm payment commitments.
Identify reasons for payment delays and resolve disputes related to invoices, deductions, and reconciliations.
Coordinate with Sales, Accounts, and Dispatch teams to ensure timely collections and minimise overdue receivables.
Escalate chronic payment delays and recommend credit-control measures to management.
Prepare daily collection reports, outstanding statements, and receivables MIS.
Maintain customer account reconciliations and accurate records of collection commitments.
Monitor high-risk accounts and support decisions on credit limits and dispatch holds as per company policy.

Preferred Candidate Profile
Graduate in Commerce, Finance,



or a related discipline.
36 years of experience in Credit Control, Accounts Receivable, or Payment Collection.
Candidates with experience in manufacturing companies are strongly preferred.
Experience handling B2B customers, industrial clients, dealers, or distributors will be an advantage.
Must be street-smart, proactive, assertive, and persuasive, with solid negotiation and customer-handling skills.
Should be confident in dealing with customers who delay payments and capable of securing transparent payment commitments through persistent follow-up.
Must have solid ownership, problem-solving abilities, and a result-oriented approach.
Proficiency in MS Excel, receivables ageing, reconciliation, and ERP/accounting software is required.

Male candidate preferred

📌 Credit Controller Mumbai
🏢 Mutual Industries
📍 Mumbai