Role & responsibilities
Lead, motivate, and manage a team of field executives to achieve daily, weekly, and monthly sales targets.
Monitor team performance, provide regular feedback, and ensure adherence to sales scripts and compliance guidelines.
Conduct daily briefings, performance reviews, and coaching sessions for continuous improvement.
Handle escalations, resolve customer queries, and ensure high customer satisfaction levels.
Analyze sales data, prepare reports, and share insights with management.
Ensure team members are trained and updated on insurance products and processes.
Collaborate with the operations teams to optimize lead conversion and improve sales efficiency.
Maintain discipline, attendance, and productivity within the team

Required Skills & Qualifications:




Graduate in any discipline (preferred: business, commerce, or related field).
Minimum 2 years of experience in telesales team handling, preferably in insurance, BFSI, or financial products.
Excellent communication and interpersonal skills.
Solid leadership, motivational, and team management skills.

Perks and Perks:
Attractive incentive structure on team performance.
Health insurance and other company perks.
Growth opportunities opportunities within the organization.
Positive and performance-driven work environment.

📌 Fos Team Lead Pune
🏢 Star Health insurance
📍 Pune