Designation: Project Manager / Client Servicing

Experience: 5–7 Years

Department: Project Management / Client Servicing

Employment Type: Full time / Open to work as per internation time zones

Role Overview

We are looking for an experienced Project Manager / Client Servicing professional to manage global client relationships, oversee project execution, and ensure seamless delivery of services. The candidate will act as a key point of contact for international clients while coordinating with internal teams to ensure projects are delivered within agreed timelines, quality standards, and client expectations.

Key Responsibilities
Manage end-to-end projects for international/global clients.
Serve as the primary point of contact for client communication, requirements, and escalations.
Understand client expectations, project briefs, and business objectives.
Coordinate with cross-functional teams to ensure smooth project execution and timely delivery.
Develop project plans, track milestones, timelines, deliverables, and dependencies.
Monitor project progress and proactively address risks and challenges.
Conduct regular client meetings and provide project updates and status reports.
Ensure adherence to SLAs, quality standards, and agreed deliverables.




Manage client expectations and build long-term business relationships.
Handle multiple projects simultaneously while maintaining delivery efficiency.
Identify opportunities for process improvements and enhanced client satisfaction.

Required Skills & Qualifications
5–7 years of experience in Project Management, Client Servicing, or Account Management.
Prior experience managing international/global clients is preferred.
Excellent verbal and written communication skills.
Solid project planning, execution, and stakeholder management skills.
Ability to manage multiple projects and competing priorities.
Strong problem-solving and decision-making abilities.
Proficiency in MS Excel, PowerPoint, and project management tools.
Comfortable coordinating with international teams across different time zones.

Preferred Candidate Profile
Experience in managing global accounts, preferably US, UK, or European clients.
Robust understanding of project lifecycle and client servicing processes.
Experience in a B2B environment.
Proactive, organized, and solution-oriented approach.
Ability to work in a fast-paced, client-centric setting.

📌 Client Servicing/ Project Manager Noida
🏢 STORY Experiences
📍 Noida