Position Overview

We are seeking a detail-oriented Coupa Support Specialist with a minimum of 2 years of hands-on experience in Coupa Procurement. In this role, you will be responsible for supporting daily procure-to-pay (P2P) operations including the creation and management of Purchase Orders (POs), requisition processing, vendor enablement, and providing real-time operational troubleshooting when internal teams or vendors run into issues.

Key Responsibilities
Procurement & PO Management:
Support end-to-end creation, approval routing, and dispatch of Purchase Orders (POs) and Purchase Requisitions in Coupa.
Assist users with catalog management, non-catalog requests, and receiving goods/services.
User Support & Troubleshooting:
Act as the primary point of contact for internal staff across departments for day-to-day Coupa assistance and troubleshooting.
Resolve approval chain issues, requisition errors, and invoice-matching discrepancies.
Supplier Enablement & Vendor Support:
Onboard and assist vendors with the Coupa Supplier Portal (CSP), invoice submission, and PO confirmation.
Maintain accuracy across supplier master records and catalog items.
Reporting & Process Improvement:




Create custom Coupa reports and views to track open POs, pending approvals, and spending trends.
Train and guide team members on standard P2P workflows and Coupa best practices.

Qualifications & Experience
Experience: Minimum 2+ years of direct experience supporting and maintaining Coupa Procurement modules.
Core Competencies:
In-depth understanding of the Procure-to-Pay (P2P) lifecycle, approval chains, and 3-way invoice matching.
Practical experience managing the Coupa Supplier Portal (CSP) and vendor communication.
Ability to configure user roles, views, and basic approval workflows in Coupa.
Coupa configuration for custom fields, forms and UI layouts.
Soft Skills:
Solid problem-solving mindset and patience when assisting non-technical users.
Transparent oral and written communication skills for cross-functional collaboration.

Nice to Have
Coupa Platform Certification (e.g., Coupa Procurement Certified).
Experience with ERP integrations (e.g., Coupa integrated with NetSuite, SAP, or Workday).

Why Join Us?
Team-oriented and innovative work environment.
Competitive remuneration package.

📌 Coupa Support Specialist Bengaluru
🏢 ISTEER TECHNOLOGIES
📍 Bengaluru