Key Deliverables (Essential functions & Responsibilities of the Job):

As an experienced Customer Service Associate, your focus will be on delivering excellent service, meeting sales goals, and maintaining store standards. Your key responsibilities include:
Sales & Performance:
Meet Sales Targets: Help the store achieve its sales goals through excellent customer service and product recommendations.
Control Costs: Minimize costs by reducing waste and handling merchandise carefully to prevent shrinkage.
Customer Engagement:
Understand Customer Needs: Build robust relationships with customers, understand their preferences, and suggest products that suit their needs.
Store Standards:
Maintain Visual Merchandising: Ensure the store’s visual display follows company standards and looks appealing to customers.
Handle Stock Correctly: Follow correct stock management processes to ensure merchandise is properly handled.
Cashiering & Operations:
Assist with Cashiering: Take on cashier duties when needed, ensuring smooth and accurate transactions.
Follow Procedures: Adhere to company guidelines for daily store operations and procedures

📌 Customer Service Assistant Bengaluru (India)
🏢 Marks And Spencer
📍 India