Key Responsibilities
Administer and support Microsoft 365 collaboration platforms and services.
Configure, manage, and troubleshoot Microsoft Teams, Exchange Online, SharePoint Online, and OneDrive settings.
Manage user accounts, groups, licenses, and access controls through Microsoft Entra ID (Azure AD).
Support collaboration, messaging, conferencing, and document management solutions.
Monitor system performance, availability, and service health across Microsoft 365 workloads.
Implement security, compliance, and governance policies for collaboration platforms.
Assist in migration, deployment, and modernization projects involving Microsoft collaboration technologies.
Support end-user adoption initiatives and provide technical guidance on collaboration tools.
Perform incident management, root cause analysis, and issue resolution.
Collaborate with security teams to ensure adherence to organizational and regulatory requirements.

Key Technical Responsibilities





Microsoft 365 Administration
Microsoft 365 Administration Center
Microsoft Teams Administration
Exchange Online
SharePoint Online
OneDrive for Business
Microsoft Viva (Exposure Preferred)

Identity & Access Management
Microsoft Entra ID (Azure Active Directory)
Conditional Access Policies
Multi-Factor Authentication (MFA)
Single Sign-On (SSO)
Role-Based Access Control (RBAC)
Identity Governance

Messaging & Collaboration
Teams Meetings and Voice Services
Teams Channels and Governance
Exchange Online Mail Flow Management
Shared Mailboxes
Distribution Lists
Collaboration and Content Sharing

Security & Compliance
Microsoft Purview
Data Loss Prevention (DLP)
Information Protection
Retention Policies
eDiscovery
Defender for Office 365
Compliance Manager

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