Responsibilities
Manage daily business operations and ensure smooth workflows.
Develop and improve operational processes, policies, and SOPs.
Coordinate with teams to ensure timely project execution.
Monitor performance, identify bottlenecks, and implement improvements.
Track KPIs and team productivity.
Manage resource allocation, task distribution, and workflow planning.
Identify prospects for automation and cost optimization.
Prepare operational reports and performance dashboards.
Handle escalations and resolve operational issues.
Lead and support team members to improve productivity.
Ensure compliance with company policies and quality standards.

Requirements
Experience in Business Operations or Operations Management.
Experience in team management and cross-functional coordination.
Robust knowledge of process improvement, workflow management, and KPI tracking.
Proficiency in MS Excel, Google Sheets, and project management tools.
Solid analytical, problem-solving, and decision-making skills.
Good communication, leadership, and stakeholder management skills.
Ability to work independently in a remote environment.

📌 Operations Lead Bengaluru
🏢 Talentstream
📍 Bengaluru