Job Title: Telecaller – WiFi Renewal & Customer Support (Work From Home)

Company: Komal Networks Service

Job Type: Full-Time | Work From Home

We are hiring a responsible and experienced Telecaller for WiFi Broadband Renewal and Customer Support.

Job Responsibilities:
Call existing customers for WiFi/Broadband plan renewals.
Follow up with customers for pending payments and overdue renewals.
Handle incoming customer calls and service-related queries.
Register customer complaints and coordinate with the technical team.
Follow up on pending complaints until resolution.
Maintain daily calling, renewal and payment follow-up records.
Update customer information and call remarks in company CRM software.
Share daily work reports with management.
Maintain professional and polite communication with customers.

Requirements:
Minimum 12th Pass.




Minimum 1 year of telecalling or customer support experience preferred.
Positive Marathi and Hindi communication skills.
Basic English knowledge.
Basic computer, Excel and CRM knowledge.
Must have a laptop/desktop, secure internet connection and a quiet working workplace.
Experience in ISP, Broadband, Telecom or Customer Support will be preferred.

Important: Candidate must be disciplined, responsible, punctual and able to handle customer calls independently.

Work Location: Work From Home

Company Location: Chakan, Pune, Maharashtra

Salary: As per experience and interview.

Apply Now – Komal Networks Service

📌 Telecaller Pune
🏢 Komal Networks Service
📍 Pune