05 Nov
|
Hotel Grace Galaxy
|
Marol
05 Nov
Hotel Grace Galaxy
Marol
Key Responsibilities
Guest Services : Greet guests, manage check-ins/check-outs, issue room keys, and ensure a welcoming first impression.
Reservations & Billing : Answer calls, manage online and phone bookings, prepare invoices, and process cash and credit card payments.
Communication : Answer inquiries about hotel facilities, room rates, local attractions, and transportation.
Complaint Resolution : Address and resolve guest complaints promptly and professionally.
Interdepartmental Coordination : Work closely with Housekeeping to ensure rooms are prepared on time for incoming arrivals
Requirements & Skills
Excellent verbal communication and interpersonal skills.
Ability to multitask, stay organized, and remain calm under pressure.
Solid conflict resolution and problem-solving skills.
Pay: ₹14,000.00 - ₹24,000.00 per month
Advantages :
Food provided
Work Location: In person
📌 Hotel Receptionist Marol
🏢 Hotel Grace Galaxy
📍 Marol