Req ID : 376801

We are currently seeking a Sr. Systems Programming Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Sr. Systems Programming Analyst (NS096)

Position Overview

We are hiring a nan Sr. Systems Programming Analyst within the Automation DevOps domain. This role is responsible for Full stack developer for the M2M Portal (Global cellular activation, deactivation, inventory control portal),

Key Responsibilities

- Core Responsibility: Full stack developer for the UPS M2M Portal (Global cellular activation, deactivation, inventory control portal),
- Lead or support incident, problem, and change management processes
- Conduct root cause analysis and implement permanent fixes
- Proactively monitor and respond to alerts and outages
- Automate operational tasks using scripting/tools where applicable
- Ensure compliance with SLAs, KPIs, and service delivery standards
- Maintain SOPs, knowledge base, and documentation

Technical Skills Tools

Required tools/technologies : nan

Robust troubleshooting skills, monitoring tools expertise, and automation capability expected.

Experience Level Expectations

Years of experience required : 5

Position level : nan





Role Depth Expectations

- Execute operational tasks and follow runbooks
- Escalate complex issues to senior teams
- Learn tools and processes continuously

Interview Evaluation Guide

Screening Questions

- Explain your hands-on experience with nan.
- Walk through a real incident related to Sr. Systems Programming Analyst and how you resolved it.
- How do you perform root cause analysis and prevent recurrence?
- How do you handle high-severity incidents under pressure?
- How do you follow SOPs and escalation processes?
- How do you prioritize multiple incidents?

Must-Have Skills

- Hands-on experience with nan
- Strong troubleshooting and RCA capability
- Experience in production support environment

Nice-to-Have Skills

- Automation/scripting experience (Python, PowerShell, etc.)
- Experience with enterprise monitoring tools
- Certifications relevant to domain

Red Flags

- Lack of real incident handling experience
- Inability to explain troubleshooting steps clearly
- No hands-on exposure to listed tools

About NTT DATA

📌 Sr. Systems Programming Analyst (Bengaluru)
🏢 NTT
📍 Bengaluru