06 Nov
|
Vasan Eye Care Hospital
|
Hyderabad
06 Nov
Vasan Eye Care Hospital
Hyderabad
Job Title: Patient Care Executive
Department : Operations / Patient Services Location : Vasan Eye Care Hospitals (Chandanagar, Himayathnagar) Qualification : 10th Pass / Intermediate (12th Pass) Experience : Freshers or 0-2 years of experience in hospital/customer service preferred
Job Summary
The Patient Care Executive is responsible for providing assistance and support to patients throughout their hospital visit, ensuring a smooth, comfortable, and patient-friendly experience. The role involves guiding patients, coordinating with departments, and maintaining high service standards.
Key Responsibilities
- Guide patients through registration, consultation, diagnostic, and billing processes.
- Coordinate with doctors, nursing staff, and front office teams for patient movement.
- Provide information regarding hospital services, procedures, and appointments.
- Assist elderly and special-needs patients during their visit.
- Maintain patient flow and reduce waiting time through proper coordination.
- Ensure patient queries and concerns are addressed promptly.
- Support front office operations when required.
- Follow hospital policies, safety protocols, and service guidelines.
Required Skills :
- Polite and patient-friendly attitude.
- Basic reading and writing skills.
- Ability to handle patients with empathy and professionalism.
- Teamwork and coordination skills.
- Basic understanding of hospital environment (preferred).
Eligibility Criteria
- Minimum qualification :Intermediate (12th Pass) .
- Freshers are welcome to apply.
- Prior hospital or customer service experience is an added advantage.
Job Types : Full-time, Fresher
Pay: ₹17,000.00 - ₹20,000.00 per month
Perks :
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
📌 Patient Care Assistant (Hyderabad)
🏢 Vasan Eye Care Hospital
📍 Hyderabad