Job Title : Jira Administrator

Experience: 5-9 Years

Location: Bengaluru, India

Employment Type: Full-Time

Job Summary

Key Responsibilities

- Administer and maintain Jira Software, Jira Service Management, and Confluence environments.
- Configure and manage Jira projects, workflows, issue types, screens, fields, permissions, and notification schemes.
- Create and maintain dashboards, filters, reports, and automation rules.
- Manage user access, roles, groups, and security permissions.
- Support Agile teams by configuring Scrum and Kanban boards.
- Troubleshoot Jira-related issues and provide end-user support.
- Perform system upgrades, testing, and platform maintenance activities.
- Collaborate with business stakeholders to gather requirements and implement Jira solutions.
- Develop and maintain process documentation, user guides, and knowledge base articles.
- Generate operational and management reports using Jira and Microsoft Office tools.
- Ensure compliance with organizational governance and security standards.

Required Skills & Qualifications

- 5-9 years of experience in Jira Administration and Atlassian tool management.
- Solid experience with Jira Software and Jira Service Management.
- Hands-on experience configuring workflows, custom fields, screens, schemes, permissions, and automation.
- Experience managing Agile boards, sprint configurations, and project setups.




- Knowledge of Jira reporting, dashboards, and advanced filters (JQL).
- Experience with user administration and access management.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Advanced proficiency in Microsoft Excel, including reporting, pivot tables, formulas, and data analysis.
- Strong working knowledge of Microsoft PowerPoint for executive and project presentations.
- Experience using Microsoft Word for documentation and process creation.
- Proficiency in Microsoft Outlook for communication and calendar management.

Preferred Qualifications

- Atlassian Jira Administrator Certification.
- Experience with Confluence Administration.
- Experience with Jira Cloud and/or Data Center environments.
- Knowledge of scripting tools such as Groovy, ScriptRunner, or Automation for Jira.
- Familiarity with Agile and Scrum methodologies.

Soft Skills

- Strong analytical and organizational skills.
- Excellent verbal and written communication.
- Ability to work independently and manage multiple priorities.
- Strong customer-service and stakeholder-management mindset.
- Attention to detail and commitment to process excellence.

Benefits :

- Health insurance
- Provident Fund
- Work from home

Work Location: In person

📌 Jira Administrator (Bengaluru)
🏢 S3 Group
📍 Bengaluru