Job Description – Executive Housekeeper

Department: Housekeeping

Reports to: Management

Location: Altura 23, Chennai

Position: Executive Housekeeper

1. Job Purpose

To oversee and manage all housekeeping operations at Altura 23, ensuring the highest standards of cleanliness, hygiene, guest comfort and operational efficiency across guest rooms, common areas, cafe, co-working spaces and other facilities.

2. Key Responsibilities

A. Guest Room Management

Supervise daily cleaning of all guest rooms.

Ensure rooms are cleaned, inspected and ready before guest check-in.

Monitor room turnaround time between check-out and check-in.

Maintain room cleanliness and hygiene standards.

Conduct regular room inspections.

Ensure proper bed-making, linen replacement and bathroom sanitation.

Handle special guest requests and VIP room arrangements.

B. Public Area Housekeeping

Maintain cleanliness of:

Reception and lobby.

Corridors and staircases.

Restaurant and breakfast areas.

Co-working spaces.

Restrooms.

Parking and entrance areas.

Ensure common areas are cleaned throughout the day.

C. Staff Management

Recruit, train and supervise housekeeping staff.

Prepare daily duty rosters and shift schedules.

Allocate cleaning responsibilities.

Monitor staff attendance, grooming and performance.

Conduct regular training on hygiene and cleaning procedures.

Ensure adequate staffing during peak occupancy.

D. Inventory & Linen Management

Maintain adequate stocks of bed linen, towels and guest amenities.

Monitor laundry operations and linen circulation.

Maintain inventory of cleaning materials and housekeeping equipment.

Prevent wastage,



pilferage and unnecessary consumption.

Conduct periodic stock verification.

E. Guest Satisfaction

Respond promptly to housekeeping-related guest complaints.

Coordinate with the front office for room readiness.

Ensure guest requests for extra towels, toiletries and other amenities are fulfilled.

Maintain high guest satisfaction and online review standards.

F. Hygiene & Safety

Ensure proper sanitation and disinfection procedures.

Maintain secure storage and usage of cleaning chemicals.

Ensure pest-control schedules are followed.

Monitor washroom hygiene.

Follow fire safety and workplace safety procedures.

G. Administration & Reporting

Prepare daily housekeeping reports.

Maintain room inspection checklists.

Track lost and found articles.

Maintain maintenance and repair registers.

Monitor housekeeping expenses and budgets.

Report maintenance issues to the engineering team.

Coordinate with front office, maintenance, laundry and F&B; departments.

3. Daily Performance Responsibilities

The Executive Housekeeper must ensure:

4. Qualifications & Experience

Graduate or Diploma in Hotel Management preferred.

Minimum 3–5 years of housekeeping experience.

Previous experience in hotels, serviced apartments or boutique properties.

Good knowledge of housekeeping operations and laundry management.

Staff supervision and inventory management experience.

Good communication and leadership skills.

Basic computer knowledge and reporting skills.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Executive Housekeeper (India)
🏢 Enviro-Tech Services
📍 India