Job Description

The Simplifier Mindset:

At Digit, we look for students who can learn fast, think clearly, and simplify problems. As part of the journey, students will be expected to:

- Learn the business by understanding key operations, processes, policies, and ways of working.

- Work on real problems through live cases, projects, and business scenarios.

- Collaborate with teams to understand different perspectives and contribute to business goals.

- Take ownership of their learning, performance, and growth during the program.

- Stay curious and agile in a fast-paced, evolving work environment.

Job Opportunities:You will work with the Health Team. You can be placed in any of the below 3 verticals:

1. Health CRM

- Manage inbound and outbound calls.

- Email management and end-to-end client service.

- Work on resolution of all types of claim queries within the defined TAT with the help of internal stakeholders.

- Undertake periodic employee/HR interactive session about process/policy coverage and claim performance analysis report.

- Focus on digital utilization of claims portal/Website/App/WhatsApp

- Maintain strong relationship with stakeholders (Sales/HR/Broker/Agents)

- In-person client meeting as per the requirements.

- Candidates should possess strong communication skills.

2. Health Network

- Central Operations: Run all operational activities and transactions for the Health Network.

- Provider Management: Manage hospital relationships, visits, and MOMs. Support tariff and discount negotiations. Monitor ACS and discount realisation, and resolve hospital escalations.

- Hospital Information: Maintain accurate master data for Digit and TPA network hospitals.

- Tariff Management: Upload and validate tariffs, packages, and discounts, and make sure they are configured correctly in the claims system.

- Compliance: Meet IRDAI and internal requirements, and support audits and blacklisting governance.





- Analytics & Reporting: Deliver network MIS, dashboards, and insights.

- SOPs: Keep Health Network SOPs up to date.

- Digit Desk: Resolve tickets within SLA.

3. Health Tech

- Work in the Claims Transformation function focused on improving claims processes, driving new initiatives, and enabling efficient system-led workflows.

- Delivering process reengineering projects and partnering with technology teams to implement scalable solutions.

- Drive claims process improvements and managing system-related requests

- Own end-to-end delivery of projects related to claims process optimization and automation

- Drive process reengineering initiatives to reduce rework, improve turnaround time, and enhance operational efficiency

- Collaborate with business and technology teams to define and implement recent product/process requirements

- Monitor system and process performance, identify gaps, and implement sustainable improvements

- Ensure structured tracking and closure of system issues, enhancements, and change requests

Skills and Competencies

- Negotiation skills and the ability to manage hospital relationships.

- Advanced Excel (pivots, lookups, data validation). Power BI or SQL is a plus.

- Strong attention to detail and analytical thinking.

- Clear written and verbal communication, and good stakeholder management.

- Willingness to travel for hospital visits.

Note: Your final allocation will be decided near to the date of joining.

Job Location: Bangalore

Eligibility Criteria: UG (B.Tech/B.sc/BCA) + MBA in IT/Operations/Finance

Note: Clearing III Licentiate and all internal assessments will be a mandatory requirement for trainee confirmation and increment processing.

Job Snapshot

Updated Date

03-11-2026

Job ID

Job2395

Sub Department

Health Network

Location

Bengaluru - Oasis, Karnataka, India

Experience

2 - 5 Years

Employee Type

Permanent

Employee Sub Type

Trainee

📌 Management Trainee (Bengaluru)
🏢 Go Digit General Insurance
📍 Bengaluru