06 Nov
|
JupiterEdge global solutions
|
Mira Road
06 Nov
JupiterEdge global solutions
Mira Road
Jupiter Global Solutions is hiring fluent English-speaking candidates for an international customer support process. The selected candidates will handle customer queries through live chat and provide professional support to international customers. We welcome both freshers who are eager to learn and experienced candidates with backgrounds in customer support, sales, or international processes. Key Responsibilities Handle customer queries through live chat and other assigned customer support channels. Communicate professionally with international customers in fluent English. Understand customer concerns and provide accurate, timely resolutions. Assist customers with product information, order-related queries, account issues, and general support. Identify sales opportunities and recommend relevant products or services when required. Maintain accurate customer records and update information using Microsoft Office applications. Meet quality, productivity, customer satisfaction, and response-time targets. Follow company procedures, data security guidelines, and customer service standards. Eligibility Criteria Graduation in any stream is mandatory. Excellent English communication skills, both written and verbal. Working knowledge of Microsoft 365, including Outlook, Word, Excel, and Teams.
Basic computer skills and the ability to manage multiple chat conversations. Candidates with experience in international customer support, chat support, tele-sales, or sales are preferred. Freshers with strong English communication and computer skills can also apply. Candidates must be comfortable working full-time from the office and following the assigned shift schedule.
Skills Required Fluent English communication Solid typing and written communication skills Customer handling and problem-solving Multitasking and time management Basic Microsoft 365 proficiency Professional attitude and willingness to learn Work Details
Work Mode: Work From Office Shift Duration: 12 hours, as per roster Weekly Off: As per company policy Salary: Based on experience, skills, and interview performance.
How to Apply Interested candidates can share their updated resume at: Email: [
[email protected]]
Please mention “International Chat Support Executive” in the application. Only candidates meeting the graduation and English communication requirements should apply.
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
📌 Customer support service (Mira Road)
🏢 JupiterEdge global solutions
📍 Mira Road