About the product

We are developing a cloud-based audit assistant tool for qualified firms. The platform supports engagement management, client document exchange, working papers, review and approval workflows, and rule-based processing of financial and tax-audit documents.

We have an existing network of CA contacts, partners and prospective resellers, and are looking for someone who can help turn those relationships into product demonstrations, customer engagement and sustained adoption.

Who should apply

You enjoy working with people, learning a product and taking ownership of follow-ups. When given a problem and limited resources, you can propose a practical approach and carry it through. We welcome applicants from any educational background. Evidence of your communication, organisation and problem-solving skills will carry more weight than your degree.

Marketing and social media

- Maintain an active, professional presence on LinkedIn and other relevant platforms.
- Turn product features, demonstrations and founder insights into clear posts, presentations and short videos.
- Prepare a practical content calendar and coordinate approval before publication.
- Suggest and execute marketing activities using the resources available.

Partner and reseller coordination

- Coordinate meetings, demonstrations and follow-ups with partners, resellers and CA contacts.
- Share approved product information and record discussion outcomes, commitments and next steps.
- Ensure interested contacts receive timely follow-up.

Customer engagement

- Coordinate product demonstrations, trial onboarding and training sessions.
- Understand where prospective customers hesitate or existing users face difficulties.
- Maintain a tracker of enquiries, demonstrations, trials and customer progress.
- Communicate clearly and avoid making unapproved commitments about pricing, features or delivery dates.

Customer feedback





- Speak with users to understand their workflow, problems and expectations.
- Capture feedback with examples and business impact.
- Help distinguish software issues, usability concerns, training needs and feature requests.
- Coordinate with the product team and update customers when their feedback has been addressed.

Practical problem-solving

- Propose achievable solutions to business problems using the available network, budget and tools.
- Plan small marketing and customer-engagement experiments.
- Report what worked, what did not and what should change.

Skills we value

- Clear written and spoken communication.
- Strong organisation and consistent follow-through.
- Ability to understand and explain a software product.
- Familiarity with LinkedIn and basic content creation.
- Comfort with spreadsheets, presentations and contact-management tools.
- Good listening skills and an ability to ask useful questions.
- Initiative, resourcefulness and willingness to learn.
- Responsible handling of contact details and customer information.

Experience with customer support, inside sales, marketing, community management or partner coordination is helpful. Knowledge of the CA profession or accounting software is an advantage, but is not mandatory.

What success looks like

- Contacts and follow-ups are organised and current.
- Partners and resellers receive timely coordination and support.
- Relevant content is published consistently.
- Interested firms attend demonstrations and progress through trials.
- Customers receive help getting started.
- Feedback reaches the product team clearly, and customers receive updates.
- Activities are assessed through meaningful engagement and adoption, not only likes or follower counts.

Selection process

We shall provide our problem statement, available resources and we wish to hear from you the solution / plan of action.

Job Type: Full-time

Pay: ₹25,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Marketing & Customer Engagement Executive —B SaaS Product (Coimbatore)
🏢 S S G K & Associates
📍 Coimbatore