- Conduct daily follow-ups with clients for outstanding payments through phone calls and emails.
- Monitor accounts receivable balances and maintain an updated outstanding payment report.
- Ensure timely collection of overdue invoices and pending dues.
- Communicate professionally with clients regarding payment commitments and settlement dates.
- Maintain records of collection activities, customer communications, and payment confirmations.
- Coordinate with the internal accounts team to reconcile outstanding balances and resolve payment discrepancies.
- Prepare regular reports on collections, overdue balances, and recovery performance.
- Achieve assigned collection and recovery targets.
Eligibility Criteria
- Educational Qualification: Any degree or higher qualification.
- Experience: Candidates with 2 to 4 years of experience in banking collections, credit card recovery, loan recovery, accounts follow-up, or debt collection will be preferred.
- Communication Skills: Good verbal and written communication skills.
- Computer Skills: Basic knowledge of MS Excel, email, and accounting systems.