Job Title: Manager

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 11/3/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Band: C1 - Manager
Location: Bengaluru
Shift Timings: 2:00 PM - 11:30 PM IST

Key Responsibilities

1. Client Ownership & Stakeholder Management

- Act as client captain for Insurance and other SMA clients. Interpret their requests, set clear expectations, and coordinate across Operations, Reconciliations, Processing, Treasury, Finance, Technology and other teams so the client gets one coordinated response.
- Be the senior escalation point for client issues, service gaps and high-risk exceptions.
- Gather client feedback, keep clients and internal partners updated on open items and progress, and lead regular service reviews.
- Build strong relationships with internal teams and external counterparties, such as administrators, custodians and agents.

2. Reconciliation & Exception Oversight

- Monitor cash, position and other breaks that affect clients,



and keep clients informed of their status and impact.
- Triage complex and aged breaks that affect clients. Use your product and process knowledge to understand the likely root cause, direct the right teams, and push the issue through to closure.
- Work with Reconciliations, Processing, Treasury and Finance teams to make sure investigations are prioritized by client impact and resolved on time.
- Find recurring issues, escalate them, and work with the owning teams on lasting fixes.

3. Loan Lifecycle Oversight

- Monitor lifecycle events that affect client portfolios (for example, private loans and direct lending), including:

o Drawdowns and repayments
o Revolvers, delayed-draw term loans (DDTLs) and unfunded commitments
o Interest calculations, rate resets, fee accruals, paydowns, amendments and restructurings

- Answer client questions about lifecycle events and explain how they affect positions, cash and accruals.
- Work with Processing teams to confirm that trades, lifecycle events and accruals are reflected correctly in client reporting and escalate any discrepancies.

4. Cash and Capital Activity

- Monitor client cash activity, including capital calls,



funding requests and distributions, and keep clients informed.
- Use your knowledge of fund structures, cash flows, waterfalls, accounting and valuation to answer client questions and check that client-facing outputs are correct.
- Coordinate with Treasury, Finance and clients on cash and capital activity questions.

5. Control Framework, KPIs & Process Excellence

- Own the client service control framework for your clients, including query management, escalation protocols, sign-offs on client deliverables and communication standards.
- Define, track and report on client KPIs and SLAs and drive continuous improvement.
- Keep client service SOPs, process workflows and procedure documents up to date.
- Find and lead improvements, automation and standardization in client service processes. Feed client pain points back to operational teams.
- Support audits, client due diligence, internal reviews and ad-hoc projects as needed.

6.

Mandatory Skills: Institutional_Finance_Buy_Side_Others .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 Manager (Bengaluru)
🏢 Wipro
📍 Bengaluru