JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Manager – Portfolio Strategy | Transaction Management Portfolio Analytics Services | Gurugram, India
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you will be inspired by the best. We’re focused on opportunities and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
What’s your ambition? Is it a big goal or small step? Professional or personal? We’d like to know, because we make your ambitions our business. And if you have ambitions in property consultancy, helping you achieve them is what we do best.
We are looking for a Manager, Portfolio Strategy, Transaction Management, APAC/EMEA
Location: Gurugram
What this job involves:Leading portfolio strategy across the APAC & EMEA region:
You will be expected to deliver Portfolio Strategy services to some of the world’s largest companies, working closely with Transaction Management (TM) and Regional Operations leads. Managing a portfolio of global accounts, this position calls for a highly energetic individual with excellent communication, portfolio management and client relationship management skills.
Comfortable working towards performance targets, you will use deep account knowledge to shape account priorities, improve productivity, service and growth, and deliver the next generation of perks that come from a long-term partnership with JLL.
Portfolio Strategy
As a Manager, Portfolio Strategy, you will own account outcomes, priorities and performance independently. You will lead strategic account reviews, turn findings into prioritized actions, and convert account and performance data into transparent recommendations, client reports and decks. You will present these directly to clients and internal stakeholders.
This role requires strong communication with internal and external stakeholders, including clients, TM and Regional Operations, hubs, brokers, legal and finance. You will connect Sustainability, Consulting and Research into the account, and play an integral role in ensuring timely delivery of client objectives and compliance with JLL standards.
Strategy and Delivery
You will need to:
- Own delivery across accounts, prioritize resources and make sure commitments are met within agreed timelines.
- Lead the team - organize day-to-day workload, mentor junior colleagues, and lead learning, development and knowledge management.
- Lead strategic account reviews, identify improvement opportunities and convert findings into prioritized actions.
Identify manual, repetitive tasks, then build and deploy automation that measurably reduces effort and turnaround time.
Use deep knowledge of each client's business and portfolio to shape account strategy and hold relationship oversight across accounts.
Develop strategic solutions that strengthen account value and set the growth agenda across multi-service accounts.
undefined· Convert account and performance data into clear recommendations and actions, using financial and business analysis (NPV, cash flow, P&L;) to assess performance and support decisions.· Make sure trackers, dashboards, decks and supporting documentation are accurate, complete and client-ready.· Anticipate service and delivery risks, drive corrective action to protect client outcomes, and close open actions within agreed timelines.· Own account governance: track KPIs, keep performance consistent across assigned clients, and update ROI tracking every month.· Connect Sustainability, Consulting, Research, hubs and other teams to deliver integrated solutions.· Drive adoption of JLL tools and technology, and keep account, FTE, productivity and performance data accurate and consistent.· Develop and scale trackers, dashboards, templates and automation, bring forward recent product ideas, and embed better ways of working across accounts and teams. Relationship Management
You will own senior client relationships, drive engagement and maintain strong client satisfaction. You will build close, sustainable relationships with clients and TM leads, lead coordination across clients, TM/Regional Operations, hubs and internal stakeholders, anticipate service issues, and act quickly on client feedback.
Commercial Acumen You will understand account profitability and use deep account knowledge to shape account priorities. You will formulate an account plan to achieve revenue and performance targets while meeting client service standards, and identify upsell, cross-sell and new-service opportunities that drive account growth and help other JLL businesses.Armed with sharp business acumen, you will use technology and new products within JLL to deliver the next generation of advantages for our clients, and support pitches, proposals and negotiation material. Operating a Global Account: Can you see the bigger picture? Can you juggle regional delivery that aligns to a global strategy? As the Portfolio Strategy lead on a Global Account, you proactively bring the global portfolio to the forefront, highlighting successes and potential issues while providing tangible solutions for the client.Can you communicate clearly and guide the client and your team in the best way forward for the strongest processes and portfolio strategies at an account level?Leading People and Culture: You will mentor and coach team members, run regular cross-functional learning sessions, support onboarding, and keep team development plans and succession plans for critical roles in action. You will improve individual efficiency through better use of resources and better opportunities, support hiring while maintaining ROI per FTE, and protect JLL’s reputation through visible leadership, professional conduct and consistent management standards. You will be in the office two days a week to integrate with the team, and you will keep your own development plan active, including our Portfolio Strategy development program.
Sound like you? Here is what we’re looking for:
Great Communicator Can you get your ideas across clearly both verbally and in writing? You’ll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. A high EQ is a must for this role. You will have exceptional client management, communication and presentation skills, and the ability to absorb and translate broad concepts and ideas into clear and logical communications.Ambitious You will be results-oriented,
with the confidence to liaise effectively with all levels of management and to lead and grow a portfolio of accounts. You are committed to collaboration and teamwork, and you thrive on exceeding team goals.ResilientPortfolio Strategy and Transaction Management are highly dynamic parts of JLL’s business. You’ll need a positive mindset and a ‘can do’ attitude when multi-tasking, driving change and delivering efficiencies. Naturally proactive, you’ll possess the innate ability to identify risks in delivery. At JLL, we have a continuous improvement mentality across our business and we’ll be looking for you to have the same. A adaptable, resourceful and proactive individual who is able to produce results and guide the team to deliver the same. You will have the ability to work well under pressure and support the team without compromising quality.Team Player
You’ll be a person that collaborates well with others regardless of role, business unit or location. You will be firm on principles but flexible and fair when challenged. You are creative in “reinventing the wheel” and initiating new processes to suit Client structure and portfolio.
Qualification
You should hold a Bachelor’s Degree in Real Estate, Business, Finance, or a related field. A master’s degree or professional certification will be an added advantage. You will bring a minimum of 7-8 years of experience in real estate, consulting, or transaction management, including managing client portfolios and mentoring or leading teams. You should possess strong analytical, financial, and communication skills, and the ability to manage multiple priorities in a fast-paced environment while working effectively with senior stakeholders.
What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Career Framework program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package, and support your growth through a personal development plan and structured leadership development. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Portfolio Manager, Transactions Management (Gurugram)
🏢 JLL
📍 Gurugram