We are looking for an organized and customer-focused Office Assistant cum Accountant to manage bookings, driver coordination, and day-to-day administration for our tours and travels cab service.

Key Responsibilities

- Receive and process customer booking requests by phone, WhatsApp, email, and online platforms.
- Create and confirm trip itineraries, fares, and pickup details with customers.
- Assign drivers and vehicles, and share trip details with them in advance.
- Track live trips, follow up on delays, and keep customers updated.
- Maintain booking records, driver trip logs, and billing and invoice entries.
- Handle payment collection, receipts, and pending dues as per company policy.
- Respond to customer queries and complaints promptly and professionally.
- Coordinate vehicle maintenance, documents (permits, insurance, PUC), and fuel records.




- Maintain office records and prepare basic daily and monthly reports.
- Monitior and records driver attendance.

Requirements

- Graduate or diploma holder (any stream); customer service or travel-desk experience preferred.
- Positive communication skills in English, Hindi, and Marathi.
- Proficiency in MS Excel or Google Sheets and basic accounting entries.
- Comfortable using phone, WhatsApp Business, and booking or dispatch software.
- Organized, patient, and able to handle multiple calls and deadlines.
- Flexible to work in shifts, including weekends and holidays.
- [email protected]

Pay: ₹9,100.00 - ₹18,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Office Assistant cum Accountant (Panvel)
🏢 Kapidhwaja Translines
📍 Panvel