06 Nov
|
Prasum Sourcing Solutions Privated
|
Ahmedabad
06 Nov
Prasum Sourcing Solutions Privated
Ahmedabad
Training Restaurant Manager (QSR Operations)Role SummaryThe Training Restaurant Manager bridges corporate training standards with daily store-level execution. You will oversee onboarding, cross-training, station certifications, and leadership development while managing or supporting active QSR outlet operations. [1, 2]Key Responsibilities1. Training Program Execution & Delivery
- Onboarding & Induction: Lead orientation for new hires covering company culture, food safety, hygiene, and basic QSR protocols. [1, 2]
- Station-Specific Training: Execute cross-training across all QSR touchpoints: Counter, Kitchen, Drive-Thru, Delivery, Prep, and Closing using the LinkedIn Training Framework (Explain → Demonstrate → Practice → Observe → Feedback → Certify). [1]
- Certification Tracking: Maintain and update employee training logs, certification percentages, and skill matrix records. [1]
2. Operational & Quality Standards
- SOP Compliance: Ensure strict adherence to brand recipes, portion controls, holding times, and speed-of-service (SOS) targets.
- Food Safety & Hygiene: Train and audit teams on HACCP, local health codes, kitchen sanitation, and personal grooming standards. [1, 2, 3]
- Quality Audits: Spend dedicated time on the floor identifying operational and skill gaps, then deploy targeted coaching plans to fix them. [1]
3. People & Leadership Development
- Shift & Crew Management:
Supervise floor operations during peak hours, lead pre-shift huddles, and drive team motivation. [1]
- Supervisor Coaching: Train shift supervisors and assistant managers on P&L; basics, labor cost control, inventory tracking, and conflict resolution. [1, 2]
- Retention & Feedback: Conduct regular check-ins with trainees to reduce early-stage attrition and improve team productivity. [1]
4. Key Performance Indicators (KPIs)Track and report on core training and operational metrics: [1]
- Training completion & employee certification rates
- Speed of service (SOS) and order accuracy
- Food waste and health/safety audit scores
- Employee productivity and retention [1]
Required Qualifications & Skills
- Experience: 3 to 5+ years in QSR operations, with at least 1–2 years handling training, shift management, or store supervision. [1, 2]
- Technical Skills:
- Hands-on mastery of POS billing systems and inventory/waste tracking tools.
- Deep familiarity with QSR kitchen equipment and food safety certifications. [1]
- Competencies:
- Strong verbal communication and active coaching demeanor.
- Ability to thrive in a fast-paced, high-stress, high-volume setting.
- Flexibility to work shifts, weekends, and holidays matching peak QSR business hours
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
Work Location: In person
📌 Trainee Restaurant Manager (Ahmedabad)
🏢 Prasum Sourcing Solutions Privated
📍 Ahmedabad