Tripa Tours is a travel company focused on providing personalized travel experiences, holiday packages, and end-to-end travel solutions to customers. We are looking for an enthusiastic and target-oriented Sales Executive - Chat Process to join our team.
Designation: Travel Consultant
Location: Udyog Vihar Gurgaon
Experience: 1–3 years in Sales / Travel / Chat Process preferred
Employment Type: Full-Time
Key Responsibilities
- Handle customer queries and leads received through chat, WhatsApp, website, and other online platforms.
- Understand customer travel requirements, preferences, budget, and destination choices.
- Recommend suitable holiday packages and travel itineraries based on customer requirements.
- Convert inbound chat enquiries into confirmed bookings and achieve monthly sales targets.
- Follow up with potential customers through calls, WhatsApp, and chat to close sales.
- Provide accurate information regarding packages, hotels,
transportation, activities, inclusions, and exclusions.
- Prepare and share customized travel quotations with customers.
- Maintain regular follow-ups with leads and ensure timely responses.
- Build solid customer relationships and provide a smooth pre-sales experience.
- Update lead status, customer information, follow-ups, and conversions in the CRM.
- Coordinate with the operations and travel teams to ensure smooth execution of confirmed bookings.
- Handle customer objections professionally and negotiate effectively to close deals.
- Achieve individual sales, conversion, and revenue targets.
Pay: ₹25,000.00 - ₹32,000.00 per month
Application Question(s):
- Current in hand salary per month
Location:
- Gurugram, Haryana (Required)
Work Location: In person
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