Job Description – Retail Sales Executive

Company: GSports
Department: Retail Sales
Job Title: Retail Sales Executive
Location: Mahadevapura, Bengaluru, Karnataka

Job Summary

GSports is looking for a customer-focused and energetic Retail Sales Executive to manage in-store sales of sports equipment, badminton accessories, sportswear, trophies, medals, and related products. The candidate will be responsible for assisting customers, achieving sales targets, maintaining product displays, managing inventory, and contributing to overall business growth.

Key Responsibilities

(1) Customer Service and Sales

- Welcome customers and understand their sporting requirements.
- Recommend suitable products based on customer needs, preferences, and budget.
- Explain product features, quality, pricing, and benefits.
- Convert customer enquiries into sales and build long-term customer relationships.

(2) Product Knowledge

- Develop knowledge of badminton rackets, shuttlecocks, grips, shoes, sportswear, fitness accessories, trophies, medals, and other sports products.
- Explain product specifications and compare available brands and models.
- Keep up to date with new products, offers, and market trends.

(3) Sales Target Achievement

- Work towards daily, weekly, and monthly sales targets.
- Promote relevant products, offers, combo deals, and cross-selling opportunities.
- Identify opportunities to increase average bill value and repeat purchases.
- Support retail, bulk, and wholesale sales enquiries.

(4) Store Operations

- Maintain attractive product displays and proper shelf arrangements.




- Ensure products are correctly priced, labelled, and displayed.
- Maintain store cleanliness and merchandising standards.
- Monitor stock availability and report low-stock items.

(5) Billing and Inventory

- Generate accurate customer bills using the designated billing system.
- Handle cash, UPI, card payments, and other approved payment methods.
- Support stock verification, inward entries, and inventory reconciliation.
- Report damaged, defective, missing, or slow-moving products.

(6) Customer Relationship Management

- Maintain customer enquiry and follow-up records.
- Inform customers about relevant offers and current arrivals through approved communication channels.
- Encourage repeat purchases and customer referrals.
- Handle customer complaints professionally and escalate issues when necessary.

(7) Sales Reporting

- Maintain daily sales and customer enquiry records.
- Report sales performance, product demand, and customer feedback to the reporting manager.
- Identify fast-moving and slow-moving products.
- Suggest practical ideas to improve sales and customer satisfaction.

Required Qualifications and Skills

(1) Minimum qualification: PUC or equivalent; a degree is an advantage.

(2) Previous experience in retail sales,



sports equipment sales, or customer service is preferred.

(3) Good communication, customer-handling, and interpersonal skills.

(4) Basic computer knowledge and familiarity with billing or POS applications.

(5) Basic understanding of sales techniques, upselling, and cross-selling.

(6) Willingness to learn about sports products and brands.

(7) Honest, punctual, proactive, target-oriented, and customer-focused.

Performance Indicators (KPIs)

(1) Daily, weekly, and monthly sales achievement.

(2) Conversion rate of customer enquiries into purchases.

(3) Average transaction value and items sold per bill.

(4) Repeat customer sales and customer satisfaction.

(5) Billing accuracy and inventory record accuracy.

(6) Product display, store discipline, and timely reporting.

Working Conditions

- Work location: GSports retail store, Mahadevapura, Bengaluru.
- Working hours and weekly off: As per company policy.
- Compensation: Based on experience, skills, and company policy.
- Incentives: Performance-based incentives may be offered as per company policy.

Reporting Structure

The Retail Sales Executive will report to the Store Manager or Business Manager and coordinate with the inventory, billing, and management teams.

Desired Candidate Profile: A motivated sales professional who can deliver excellent customer service, achieve sales targets, maintain disciplined store operations, and actively contribute to the growth of GSports.

Pay: ₹8,000.00 - ₹31,000.00 per month

Work Location: In person

📌 Retail Sales Associate (Mahadevapura)
🏢 G sports
📍 Mahadevapura