Qloron Technology is looking for an experienced SAP CRM Functional Lead with strong expertise in SAP CRM 7.0 On-Premise, particularly the Service module.
The ideal candidate should have hands-on experience in functional configuration, business process analysis, implementation activities, and leading functional project deliverables.
Key Responsibilities
- Lead functional activities for SAP CRM 7.0 On-Premise implementation projects.
- Gather, analyse, and document business requirements related to the SAP CRM Service module.
- Configure and customise SAP CRM functionalities based on business requirements.
- Prepare functional specifications and coordinate with technical consultants for developments.
- Collaborate with business stakeholders to understand service processes and recommend suitable SAP CRM solutions.
- Support functional testing, integration testing, defect resolution, and UAT.
- Provide functional guidance to project teams and support end-to-end implementation activities.
- Resolve functional issues and ensure successful delivery of project milestones.
Required Skills & Experience
- 9+ years of relevant SAP CRM functional experience.
- Strong hands-on experience with SAP CRM 7.0 On-Premise.
- Practical functional expertise in the SAP CRM Service module.
- Experience in SAP CRM functional configuration and current implementations.
- Strong understanding of service-related business processes and SAP CRM functionalities.
- Ability to gather business requirements and prepare functional specifications.
- Experience coordinating with technical teams for custom developments.
- Strong analytical, communication, and stakeholder management skills.
- Ability to independently manage functional requirements and lead project activities.
Additional Consideration
Candidates with SAP C4C experience will also be considered, provided they have previous hands-on experience with SAP CRM On-Premise and can quickly transition back to it.
Interested candidates can share their updated resumes at:
Email: [HIDDEN TEXT]
Subject: Application – SAP CRM Functional Lead – QT-SUL-11-473
Please mention your:
- Total experience
- SAP CRM On-Premise experience
- SAP CRM Service module experience
- Current CTC and expected CTC
- Notice period / earliest joining date