Role Description Complete understanding of AIML works leveraging AI in day to day work Strong AISavvy Delivery Leader for the Account 2 Positions Job Title AI Delivery Partner AI Transformation Delivery Leader Position Summary We are seeking highly accomplished Delivery Leaders with strong AI expertise to lead largescale account delivery and transformation initiatives The role requires ownership of delivery performance customer satisfaction AI adoption innovation and business growth while ensuring operational excellence across the account These leaders will integrate AI into delivery processes improve productivity accelerate modernization programs and help clients realize measurable outcomes
Key Responsibilities
Delivery Leadership Own overall account delivery performance Drive delivery excellence across programs and portfolios Manage revenue margins customer satisfaction and risk Lead large distributed delivery organizations AIDriven Delivery Transformation Identify opportunities to embed AI across delivery lifecycle Drive AIled productivity improvements Leverage GenAI and Agentic AI solutions across SDLC and operations Establish AIenabled delivery frameworks Customer Success Executive Management Build trusted relationships with client leadership Lead executive business reviews Manage stakeholder expectations Drive customer satisfaction and growth opportunities Operational Excellence Improve delivery predictability and governance Optimize account performance metrics Drive automation and process improvements Manage risks escalations and compliance Growth Innovation Support account growth strategy Identify current AIled opportunities Develop transformation proposals and business cases Promote innovation culture within delivery teams KPIs Success Metrics Revenue growth Margin improvement Customer satisfaction score AI adoption across delivery teams Productivity improvement Defect reduction Delivery predictability SLA achievement Employee engagement Innovation contribution Required Experience 18 years of delivery leadership experience Experience managing large enterprise accounts Strong understanding of AI GenAI Agentic AI and intelligent automation Proven track record in largescale transformation programs Strong stakeholder and executive management skills