Key Responsibilities

Business Development & Sales:

- Identify and acquire new enterprise and SME clients in the cross-border e-commerce and logistics space
- Develop and execute targeted sales strategies to penetrate new markets and expand market share
- Build and maintain a robust sales pipeline; track and report on sales metrics and forecasts
- Conduct product demonstrations and deliver compelling pitches tailored to client needs
- Negotiate contracts and close deals while ensuring profitability and margin targets

Customer Relationship Management:

- Establish and nurture long-term relationships with key accounts and strategic partners
- Understand customer pain points and customize solutions to address their specific cross-border logistics needs
- Provide ongoing account management and support to ensure customer satisfaction and retention
- Collaborate with operations and customer success teams to ensure seamless implementation and service delivery

Market Intelligence & Strategy:

- Stay updated on cross-border regulations, tariffs, shipping lanes, and market trends
- Conduct competitive analysis and identify market opportunities
- Provide insights to leadership on market dynamics, customer feedback, and business opportunities
- Support the development of go-to-market strategies for current services or geographic markets

Cross-Functional Collaboration:

- Work closely with product, operations,



finance, and technology teams to address customer requirements
- Coordinate with logistics and operations teams to ensure service excellence and SLA compliance
- Communicate customer feedback to product and operations teams for continuous improvement

Required Qualifications

- Bachelor’s degree in Business, Commerce, Marketing, Logistics, or related field
- 2-4 years of sales experience in logistics, e-commerce, or related industries
- Proven track record of achieving or exceeding sales targets and revenue goals
- Strong understanding of cross-border logistics, shipping processes, and customs procedures
- Excellent communication, negotiation, and interpersonal skills
- Self-motivated with ability to work independently and meet deadlines
- Proficiency in MS Office and CRM tools (Salesforce, HubSpot, or similar)
- Willingness to travel occasionally to meet clients and attend industry events

Preferred Qualifications

- Experience in international logistics, freight forwarding, or shipping companies
- Knowledge of e-commerce platforms and seller requirements
- Familiarity with customs documentation and import-export regulations
- MBA or advanced certification in Sales, Business, or Logistics
- Experience working with multinational clients or in fast-paced startup environments

📌 Sales Executive - Cross Border (6) (Gurugram)
🏢 Mitr HR Private
📍 Gurugram