Note- Shiningstars ITPL does not charge any amount for any other job opportunites.
Hiring Customer Service Executive (Voice & Non-Voice) |Hyderabad Location |
Position : Customer Service Executive
Eligibility: Any Undergraduate /Fresher/Exp/Graduate can apply Salary: 2 LPA TO 3.8 LPA
Hindi is mandatory for Domestic process .
Work Requirements
- Excellent communication skills
- Solid customer-handling ability
- Willingness to work in rotational shifts
- 6 days working with rotational weekly off
- Candidates must be comfortable with both voice and digital communication channels (based on role)
Roles & Responsibilities
- Respond to customer queries through phone, email, chat, and social platforms
- Assist customers with product/service information, troubleshooting, and navigation
- Manage customer concerns with empathy and professionalism
- Aim for first-contact resolution to enhance customer satisfaction
- Identify opportunities to upsell or cross-sell relevant services
- Suggest process improvements and contribute to overall customer experience
How to Apply for interview alignment or queries, please contact: