Role Overview

The Senior Commission Analyst owns sales commission execution across GlobalData Healthcare, accountable for the accuracy, timeliness and transparency of every payout. Sitting within Revenue Operations, the role administers sales commission plans end to end, resolves queries and disputes, and acts as a trusted adviser to Sales leadership and Finance on plan design and incentive costs. As the sole owner of this business-critical process, the role also builds the documentation and controls that keep the commission cycle resilient and auditable.

Key Responsibilities:

- Own the monthly and quarterly commission cycle end to end, from data extraction and calculation through validation, approval and handover to Payroll
- Partner with Sales leadership, Finance and Payroll to ensure commission is paid accurately and on time
- Maintain high standards of commission master data quality, governance and documentation
- Build, maintain and analyze commission and attainment reporting in Astrato using Snowflake data
- Identify process gaps, inefficiencies and opportunities for automation
- Act as the go-to expert and trusted advisor on sales commission
- Interacting / Coaching team members in knowledge sharing and development

Focus Areas:

Commission Execution:

- Calculate, validate and process sales commission, accelerators, bonuses and SPIFs
- Reconcile commission data against bookings, invoicing and contract records in Salesforce, and investigate and resolve discrepancies
- Handle complex scenarios such as claw backs, split deals, mid-period territory changes and retroactive plan amendments
- Ensure a clear approval and sign-off process before payouts are released

Plan Administration & Modelling:





- Administer sales commission plans and maintain quotas, territories, rates and eligibility
- Model the cost and impact of proposed plan changes and incentive schemes, and advise leadership on plan design
- Support the annual and in-year plan design process, including plan documents and rep communications

Stakeholder Support & Reporting:

- Serve as the first point of contact for commission queries and disputes, explaining outcomes clearly to reps and managers and handling escalations with confidence
- Provide reps and managers with real-time visibility of attainment and earnings
- Partner with Finance on commission accruals, forecasts and month-end close

Controls & Resilience:

- Document processes, controls and runbooks so the commission cycle can be run reliably and audited
- Cross-train a nominated backup to provide cover during absence
- Handle confidential compensation data with discretion and in line with data protection requirements

Preferred candidate profile

- 3-5 years of experience in sales compensation or commission administration, including independently owning a full commission cycle from calculation through to payroll
- Hands-on experience with complex commission scenarios such as claw backs, split deals and retroactive plan changes
- Advanced Excel skills (complex formulas, lookups, pivots, data modelling)
- Strong experience working with CRM data, ideally Salesforce
- Experience with SQL, Snowflake or BI tools such as Astrato is a solid plus; exposure to ICM tools (e.g. CaptivateIQ, Spiff, Xactly) is also valued
- Exceptional attention to detail and a strong process and controls mindset
- Excellent communication and stakeholder management skills, with the confidence to explain calculations and handle escalations

📌 Senior Commission Analyst (Hyderabad)
🏢 GlobalData
📍 Hyderabad